I lost my game that I bought. How can I get it back?
Please send us an email at contact@phelios.com with your name, email address, game you purchased and approximate date of purchase. We will send you another link to download the game within 24 hours.

I lost my registration code. Where can I get it again?
Please send us an email at contact@phelios.com with your name, email address, games you bought and approximate date of purchase. We'll send you another code within 24 hours.

I am new to the Internet and I'm not sure how to download games. Can you help me?
Please click here on our step-by-step tutorial to download. It will explain exactly how to download games.

Can you please let me know when you have new releases?
Yes, we'll be happy to let you know when we have new releases. Click here to subscribe to our newsletter and you'll be notified of new releases, incoming updates and patches!.

I am using AOL and i can't get the downloads to finish completely
AOL is using an inactivity system that detects your presence on your computer. If you are not doing anything (typing, moving the mouse and clicking or you've stepped away from your computer, it will shut down your internet connection). The best way around that problem is to use a download manager (we recommend Flashget). It will resume interrupted downloads if your download stops before completely downloading the entire file. So, if your download gets cut off by AOL, you can resume the download where it left off instead of having to start your download from the beginning. Click here to download flashget.
We're sorry for the inconvenience, and hope this solution will help out. If you are still having problems, please contact us. Thank you..

I get a black screen when i launch bongoboogie in a window.
It appears that some video cards won't let you play to BongoBoogie in a window, the only way around that is to play fullscreen.

The game is slow and the help file asks for OpenGL. What it that?
OpenGL is a technology created to boost the speed of your computer.
To receive full benefits of it, you need to install the drivers of your video card on your computer. (these drivers are not a standard installation on your pc, so you'll need to install the lastest version from your video card manufacturer's site which is available for free ) to experience optimum performance playing our games.

Please check what kind of video card is installed in your computer (you can find this on your computer manual); it will probably be one of the following manufacturers below. Simply go to the appropriate site and download the most current video card driver software.

These are the 2 most popular manufacturers of video cards:
Nvidia : http://www.nvidia.com
ATI : http://www.atitech.com

We're very sorry if this is causing you some inconvenience but do feel free to contact us (contact@phelios.com) if you need assistance. We'll be happy to help.

If I live outside the U.S.A. can I still buy your games?
Yes, people from many countries all over the world buy our games with no difficulties. The fastest way to purchase is with your credit card at our store, which is powered by Plimus, a secure online payment system.

We also accept checks and traveler's checks drawn on a United States bank, American Express traveler's checks /money orders and international postal money orders. These must be payable in U.S. dollars, made payable to Phelios, Inc. and mailed to: Phelios, Inc., PO Box 170160, 30317 Atlanta, Georgia, U.S.A. Please click on order form to print it out, complete it then mail it along with your payment.

It makes me a little nervous to buy online. Is it safe to buy online with my credit card? Can you give me some details about that and alternatives?
Yes, buying Phelios games online is safe because our store is powered by Plimus, a secure online payment system that uses industry standard encryption. This protects all your personal information, so you can feel safe about using your credit card throughout the whole online ordering process. We've never had any problems regarding credit card fraud with our online system.

If you'd rather purchase our games other than using your credit card, we also accept checks and traveler's checks drawn on a United States bank, American Express traveler's checks /money orders, international postal money orders, French checks (Euros), and cash. Make checks payable to Phelios, Inc. and mailed to: Phelios, Inc., PO Box 170160, 30317 Atlanta, Georgia, U.S.A. Please click on order form to print it out, complete it then mail it along with your payment.

WHAT IS PETANQUE?
As one of Europe’s most popular outdoor games, Pétanque (pronounced pay-TONK) originated in France’s luminous Provence region. Think of Pétanque as a giant marble game (using baseball size marbles) usually played on dirt or lawn courts. It’s especially omnipresent in cities like Nice, Marseilles, Aix-en-Provence, and other southern French towns, though it’s rapidly growing popularity in many other countries including New Zealand, Finland, and the United States to name just a few.